Custom House Revival: Historic London Building Becomes Hotel and Public Venue
London’s historic Custom House, vacant since 2021, will be transformed into a 170-room hotel with public spaces, following approval of revised plans. Previous proposals for a luxury-only hotel faced opposition from heritage groups concerned about public access and the building’s historical integrity. The new design, developed by Orms and Richard Griffiths Architects for owners Jastar Capital, incorporates extensive public areas, including a ground-floor route, galleries, an exhibition space, and a historical library. These public areas aim to make the Grade I-listed building, a former customs duty collection center dating back to the 14th century, more accessible to the public. The riverside terrace will also be remodeled for step-free access. While some might consider the building relatively unknown, its location and historical significance warrant increased public awareness, and the new plans represent a positive step toward achieving that goal. The project demonstrates a successful collaboration between developers, heritage groups, and the City of London to integrate historical preservation with modern development.


